COVID Policy

COSMIC IS OPEN!  Monday - Saturday 11am - 7pm  and Sunday 12pm - 6pm    615-463-7677

Cosmic takes into consideration the size of our retail location, Nashville's reopening plans, and the health of our customers and employees. Like everyone else, we are taking this day-by-day and our plans may change as new information presents itself.

The following steps are in place to ensure the safety of our staff and customers while following city ordinances for retail shopping. 

  1. Maximum number of customers allowed in the store is 6-10+ a “zipper”.   A zipper is a customer who knows exactly what they need, will grab it and checkout. (Say "I'm a zipper" at the door.)
  2. No one under 12 permitted inside the store until further notice due to our limited capacity We are sorry for the inconvenience. (See Shop by Appointment below)
  3. Maintain 6’ distance from anyone you did not come in with.
  4. Limit shopping trips to 30 mins or less to limit potential exposure and so that other customers have an opportunity to come in.
  5. Masks and gloves or handwashing are required to shop. We have a limited supply of new, unused masks and gloves at the front door. Bring your own if you have them.  Please do not wear a used pair of gloves. 
  6. ENTER AT THE FRONT DOOR ONLY.  EXIT BY THE BACK DOOR. This will help us follow distancing guidelines and make it easier for waiting customers to know who is up next.
  7. When you arrive for shopping, ring the doorbell  (or give us a call at 615.463.7677).  We will let you know of our current capacity and either let you in or put you on the “wait list.”
  8. If you are sick, even with allergies, please stay safer at home. 
  9. If you have been exposed to someone who is now quarantined, please help to keep us all healthy and stay home.

 SHOP ONLINE:

  • Shop online 24/7! Shop online from your car in the parking lot or sitting on our front porch! We will get your order ready as quickly as we can and bring it out or happily ship it to you.  
  • Order pick-up is available Daily during regular business hours.

 

SHOP BY APPOINTMENT: 

With 24-hour notice, Cosmic will open her doors early or stay late for a private shopping experience just for you. This option is for shopping with kids, individuals in a high-risk category, and for large groups that are already in close contact with each other.

 

     Precautions Cosmic and her crew are taking:

    • Our crew will not come to work if they are sick.
    • Our crew take their temperature daily. If it is 100 or more, they leave immediately.
    • We sanitize doorknobs and shared surfaces multiple times daily. 
    • Increased cleaning procedures have been put in place throughout the entire store. 
    • By working together we will be able to keep our doors open.

     

    STORE HOURS AND STUFF

    • Retail hours: Monday - Saturday 11am - 7pm, Sunday 12pm-6pm until further notice.
    • Sign up for our enews to receive alerts, specials and just plain ol' regular Cosmic news!
    • Follow CosmicConnectionsNashville on Instagram & Facebook
    • Watch for sales, new merchandise and great ways to enter for cool merchandise.
    • Shop online 24/7.